Please navigate to the password reset page to regain access to your account.
To update your password please login to your account and navigate to the password management page.
Yes, we have a zero tolerance policy against spam.
No, currently we do not support this feature.
To close your account please open the profile page. Please click the 'Delete account' button on this page to submit an account removal request to our staff. Your account will be reviewed for outstanding invoices and then permanently deleted.
We operate on a NET30 billing cycle so you will receive a new invoice every 30 days.
Yes, your card details are sent directly from your browser to our payment processor, Stripe.
You will receive an invoice every 30 days directly in your account.
No, the processing costs we incur are built into the price of the plans.
You will receive email alerts when you have used 75% and 90% of your allotted usage. When you reach 100% usage your API access will be cut-off and you will be notified by email.
Auto-upgrade is an opt-in feature that you must enable. When enabled, your account will automatically be upgraded to the next largest billing plan when you exceed the usage quota in your current billing plan.
To upgrade or downgrade your subscription plan simply go to the plans page in your account and click the "switch to" button on the plan you'd like to move to.
To cancel your subscription plan simply go to the account page in your account and click the "cancel subscription". You will continue to be able to use the API until the end of the billing cycle as usual.
Please see our docs page to review our API documentation and other information.
Yes, you may review your web API usage in your personal API log and enjoy indefinite storage.
Yes, for assistance please contact us via the contact form. Please include as much information as possible about your configuration and the issues you are facing.
Navigate to the API IP whitelist page and enter the IP address of your web server.